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Subscription with Auto-Renewal

What are the benefits of subscribing to Autodesk products?

When subscribing, you to license Autodesk software and services on term basis allowing you to take into account a variety of business and budget considerations.

As a subscriber, you get

  • Access to the latest software releases and product enhancements
  • Technical support and e-learning, Flexible licensing rights such as Global Travel Rights, Home Use, and Previous Version Use
  • 25GB of cloud storage and access to select cloud services
  • Access to time-saving administrative tools that allow you to more easily manage software and users

Subscribing allows you to:

  • Power your design capabilities with access to the latest technology
  • Ramp up or scale back to respond to changing business needs
  • Access industry-leading software at the lowest cost-of-entry
  • Resolve issues and keep projects on track with the aid of various support and learning tools

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What is subscription with Auto-Renewal?
Subscription allows you to license Autodesk desktop software on term basis to meet a variety of business and budget considerations, such as taking on finite projects, or hiring temporary staff. Customers who purchase subscription receive benefits such as Basic Support, access to the latest software and product enhancements, and in some cases, access to select cloud services.

Subscriptions purchased from the Autodesk store renew automatically, however, some subscription term lengths are only available from Resellers or your Autodesk sales representative and do not renew automatically. You will receive renewal notifications 45, 30, and 4 days prior to expiration with renewal instructions.

Subscription includes:

  • The latest software release, previous versions and updates
  • Technical support and e-learning, including subscriber exclusive newsletters
  • Access to use select cloud services
  • Global Use Rights

Learn more here.

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How do I update the credit card associated with the auto-renewal of my subscription?
If you need to update the credit card number or expiration date associated with your auto-renewal, please click here and enter the email address associated with your order as well as your password. If you do not know your password, you can click here to retrieve it. Once you have logged in to the Payment Information page, click the “Edit” button to update your existing credit card information and “Submit” to save it once you have completed your changes.

If you need assistance with this process, please call Customer Service to speak to one of our representatives. For security purposes, your credit card number should never be sent via email.

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How do I cancel my subscription?
If you need to cancel your subscription prior to the next renewal period, please use the following instructions:
  1. Click here to look up your order.
  2. After locating your order, click on “Manage Auto-Renewal Plan”. If prompted, enter the email address associated with your order as well as your password.
  3. Under the “Auto Renewal Plan Status” section, select the option to cancel your automatic renewal.

Note: You will have access to your subscription product for the full time period for which you have paid, even if the auto-renewal plan has been cancelled.

Cancelling the auto-renewal plan means that your subscription will not be renewed at the end of your subscription term. After cancelling the auto-renewal plan, access to your subscription product will terminate at the end of your current subscription term.

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